News, product updates, and research notes.
Most employee feedback programs generate dashboards nobody acts on. Here's a step-by-step guide to building an insights program with clear decision-making workflows that turn employee voices into visible organizational change — and measurable retention gains.
Before investing in a company-wide engagement initiative, forward-thinking HR teams are turning to synthetic employee data to model outcomes, stress-test assumptions, and eliminate bias — before a single real employee is affected.
NPS alone isn't enough for modern B2B programs. Discover seven complementary survey metrics—from Customer Effort Score to milestone-triggered pulse scores—that give customer success, product, and marketing ops teams a complete picture of account health.
Discover why market research managers and insights directors are moving away from costly, one-time focus groups toward always-on online research communities — and what that shift means for speed, cost, and the depth of insights your team can actually act on.
