Help Center
Find answers to common questions about mypinio.
Frequently Asked Questions
How do I earn money on mypinio?
You earn by completing paid surveys and sharing your opinions. Each survey has a reward amount shown before you start. Rewards are added to your balance once you complete a survey.
What are the payout options?
You can redeem for PayPal cash, Amazon vouchers, gaming cards (Steam, PSN, Xbox), IKEA vouchers, and 100+ other options depending on your country.
What is the minimum payout threshold?
The minimum payout threshold varies by country. Check the app or your account settings for the exact amount in your region.
How do I update my account details?
Log in to the mypinio app or website and go to Settings to update your profile, payment details, and preferences.
Why am I not getting surveys?
Survey availability depends on your profile and brands' current research needs. Make sure your profile is complete and up to date to get more matching surveys.
How does the referral program work?
You earn 10% of your referred members' earnings. Share your referral link and when they join and complete surveys, you earn a bonus.
Is mypinio free to join?
Yes. Joining mypinio is free. There are no sign-up fees or daily limits on survey participation.
How do I contact support?
Use the Contact support button on this page or find the Help option in the app. We typically respond within 24–48 hours.